Known for our fresh, relatable human behavior expertise supported by psychological techniques that work and make sense to the complex nature of behavior in:
Recommending & Sales
Customer service and CX
We offer a variety of custom-built programs including:
Pick one branch or blend them all into a custom live on-site or virtual workshop. Click to learn more about the initiatives and included elements.
Resetting After COVID: Getting the Team to SELL Again
98% of attendees see at least a 15% increase in their recommending retail revenues, by the end of the first week after the training. That easy, team just need a reset to reincorporate the art and science of recommending.
Enrich the Guest Experience: Using Emotional Intelligence to Build Retail Strategies
A unique intensive workshop that expands and explains what really drives behavior, motivation and how to always work in your strengths. Conducted in-person over 3-6 hours, the session is team-centered and focusses on their wellbeing and creating solutions together to 'real' felt challenges.
These science-based and engaging seminars have been proven to:
Boost Guest Engagement
Improve Team Satisfaction &
Drive Increased Revenues.