Dr. Michela Henke-Cilenti
Motivational Sales Accelerator Keynote Speaker - Removing the Barriers for Non-Sellers to Sell, Recommend & Upsell
Teamwork, Communication & Trust Building
Master the psychological skills that inspire others to contribute as a team
"Your team are able to trust you when they believe they are interacting with the real you, when they have faith in your judgment and competence, and when they feel that you care about them."
Everything starts and finishes with trust- from gaining permission to recommend, sharing an organizational vision, building cooperation using conflict productively or simply closing a sale/making the ask.
Team members and clients/guests alike need to know that you genuinely care. You know you do, but how can you convey that?
Trust stands as one of the paramount assets for any leader. Yet, cultivating trust necessitates a shift in perspective on what being a leader is. The conventional narrative revolves around the leader them self: their vision, strategy, decision-making prowess, and ability to inspire.
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However, true leadership transcends self-focus to more self awareness. It entails empowering others through one's presence and ensuring that it comes from within and create the organizational conditions for people to realize and blow the 'cap' off their capacity and find their strengths.
​In-person workshops, facilitated to build on each others' strengths and capture what gives team energy will eliminate- drama, un-constructive conflict and inspire collaboration.
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Depending on whether it be a trust challenge that's interfering with team performance or a talented emerging leader needing confidence and and support to identify and grow their strengths as major demands continue on leadership- there is never enough time or energy to effectively train the emerging leaders and talented team.
Read more on finding your leadership sweet spot to building trust
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