Known for our fresh, relatable human behavior expertise supported by psychological techniques that work and make sense to the complex nature of behavior in:

  • Recommending & Sales

  • Customer service and CX

We offer a variety of custom-built programs including:

  • eLearning

  • Virtual workshops

  • In-person training


You can pick one branch or blend all the elements into a custom live or virtual workshop. Click on the branch of interest below to learn more about the initiatives and included elements.

Young Beautician

Resetting After Covid - Getting the Team to SELL Again Virtual Workshop 60mins

98% of attendees see at least a 15% increase in their recommending retail revenues, by the end of the first week after the training. That easy, team just need a reset to reincorporate the art and science of recommending.

Young Beautician

Enrich the Guest Experience - Using Your Emotional Intelligence to Build Retail Strategies

A unique intensive workshop that expands and explains what really drives behavior, motivation and how to always work in your strengths. Conducted in-person over 3-6 hours, the session is team-centered and focusses on their wellbeing and creating solutions together to 'real' felt challenges.


  • Emotional intelligence and retail sales strategies- in person training

    7 hr

    Half Day or Full Day