Unforgettable Training & Coaching 
 

I support great, passionate work. People become my clients because I understand the challenges faced by talent and leaders in the service industry. Time is short and development comes second.

 

When you have reached a halt and feel ready to change, I will support you and the team to pull out the stops, by-pass obstacles, refresh courage and confidence to activate your determination to move towards a different future. 

 

Immediate results include clarity, relief, elation, empowerment and action to increase trust, revenues, guest engagement and much, much more.

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Asst. Prof. at Walker School of Business and Technology and Doctor in Management and an MBA, my strength is to connect the dots between business best practice and the latest findings and research to create value,  work simply better from the inside out. I prepare extensively for this, making it make sense and be useful, impactful to you and your team. No stone goes unturned as we solve together, business problems and develop the change leader within you

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