Vibrantly sharing the science and know-how psychology of influencing, leading, selling, recommending, and enriching the team and guest experience
Dr. Michela Henke-Cilenti | StarCoach
"Which Human Skill Will Help You & Your Team Thrive?"
Our transformational workshops are designed to strengthen the skills that matter most to their growth and the strategic alignment to your business.
What areas would you like to grow in?
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Leadership & Value Creation
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Emerging Leaders in Hospitality Coaching
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Suggestive Selling & Recommending Retail
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Psychology of Buying Retail & Homecare
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Trust Building and Culture of Customer Service
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EX & Team Engagement
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Intercultural Communication
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Organizational Change & Development
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Any Industry who has to sell or recommend
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The Service and Hospitality Industry
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Spas, Salons, and related operations in the Service Industry
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Athletic and Fitness clubs and Related Membership Organizations
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Gaming and Entertainment Industry
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Pet Boarding & Training
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Finance Industry
Follow me @drmichelahc where I post about dilemmas and quirkies as we endeavor to build value, grow trust and purpose




























































Let's Work Together
Got a question or need more information?
Complete the form below, and I will be in touch!