michela henke cilenti
Simple Strategy to Overcome Empathy Fatigue
I have one of the best jobs I know. I quietly support teams and leaders working in hospitality and service to use more of their...
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Dr. Michela Henke-Cilenti
Vibrantly sharing the science and know-how of psychology of leading, selling, recommending, and enriching the team and guest experience
the MAKING IT MAKE SENSE blog
Mere observations around what makes us tick and the bizarre paradoxes and ironies of working with human beings. Have a read, and let me know your thoughts and of course how I can help you be and get where you like to be - fast.
Connect on Social. Pick the Way That Suits You Best
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